I have been very impressed with the service from the initial appointment to assess my loft
space. Billy was friendly, knowledgeable and explained the whole processes throughout. He was able
to fit me in very quickly and contacted me the day before to ensure I still wanted the work
carried out. On the day of the appointment he arrived promptly and worked diligently to get it all sorted for me. Before changing anything the area was prepared to ensure no mess was made to the area or my surrounding carpets. After fitting Billy took the time to explain each part of the installation/instructions with visual explanations to ensure I understood how to get my new ladder out of my loft, locked into position and placed safely for me to climb above and explore the loft area and work from above. Thank you so much for your expertise and support in making my loft safe and now accessible.