from contact to completion the service was professional and responsive. I asked for a quote and
Richard promptly arrived when he said he would and went straight to work assessing the job
and within an hour or so of leaving we had a quote! All through the process I had updates to
remind me etc. The key thing was that we only had a single option of which way to install but
there would be pipes in the way so he said would build a simple box to lift above the pipes so
no issue.
Once we agreed the work Richard gave me a date and time and was on time – quick coffee and
they cracked on. New dust covers which surprised me as usually old ones 🙂 laid all the way
down stairs as he was conscious of the fact that between his quote and doing the job the house
had new carpets and gloss everywhere!
Just left them to crack on and a few hours later all done with a lifetime guarantee! Even better
was the fact I could do a bank transfer so did not have to go get cash out!
Cleaned up after themselves and TBH if I did not know they had been and a new shiny hatch in
place I would not have known they had been!! Carpets that are a week old clean and all
glossed paintwork remained intact and based on the drilling and cutting that was impressive!!
I now have a fully accessible attic space to store all the stuff from downsizing?!?!?
TBH this is a job I would normally undertake but for the time its saved me to do other jobs its
well worth it.