Richard visited my home and gave me a written no obligation quote which was thorough and competitive. He had a nice friendly approach was polite and I was happy to proceed. Richard was punctual and arrived when he said he would and quietly completed his work with an additional helper. He supplied a new hatch, 3 section ladder and boarded entire loft area. Richard completed the work in 5 hours or so and tidied up after himself. He even removed some old boards and disposed of them himself. The loft looks great and I’m really pleased with the new storage space. I wouldn’t hesitate in recommending Richard and I’m very grateful for the job you done. Thank you so much.