I was impressed with your professional approach.
Your replacement of the loft hatch was completed carefully and I was impressed with the workmanship.
The new insulation was well laid throughout the loft space despite the difficulty of access to some areas.
You carried out the work with the minimum of noise and disturbance.
The quote was competitively priced and offered good value for money.
I liked the extra touches; bothering to phone when traffic made you ten minutes late and willingly calling back the next day with a loft hatch pole when you found that we didn’t have one.
Thank you.