Matthew Dineen, Romford – Loft Ladder, Loft Hatch

Having just moved into my new property I did my research and come across this company. Well
all I can say is ‘first class and excellence’ should be their motto. From the initial call – the lady was not only professional in her manner but she listened to my needs and took time to ensure I
understand next steps. Phil quickly came out and quoted and again explained different ladders I
could have. Not only was he professional but smart in uniform – diligent to show me his badge
but also courteous with a cracking sense of humour which secured this job for me with this
company. Company were quick to find a time suitable. Jayden then proceeded to call prior to
arriving just to ensure I was in. Again – a brilliant professional approach . Smart uniform, smart
uniform and just a truly brilliant job. He took time to show me how to use the ladder and hatch
safely. Allowing me the time use it in his presence. But honestly did not know he had been
there when left – meticulous clean! To find out also the ladder has a life time guarantee I honestly could not speak any higher of this company. Excellent professional team and all staff met were brilliant!!! 5 star and would highly recommend! Thank you to all concerned for a brilliant job!