From initial quote I got excellent explanation also support with query on phone. Pete and Jim who did the work were excellent from start to finish and good how to work ladder explanation at end.
I could explain loft ladder to son in law who poo pooped it and said he is not going to use but he has been using it for the last 2 days returning everything to loft and he was impressed with flooring as was I. Being on short size I do need my little step to help me access taking ladder up/down but happy as I can now get in loft. Thank you