Durham

What Our Customers Say

As a family run business, I rely heavily on feedback to give future customers the confidence to work with me. Below you will see a selection of testimonials from my customers, you can also read reviews that have been left on my Which? Trusted Trader profile here.

Very professional. Responded quickly to enquiry, called to identify repairs needed and provided a speedy quote for repairs. Work undertaken ahead of estimated time. Excellent communication throughout. Very happy with work.
Mrs S, Durham – Loft Ladder, Loft Hatch
May 2024
I would not hesitate to recommend Simon at Access4lofts the work was to a very high standard, the job went smooth efficient friendly and professional. I was shown what would work in a very tight l9ft opening and space, Simon's work is perfect. Thank you
Angela Kokolaras, Peterlee – Loft Insulation, Loft Ladder, Loft Hatch, Loft Boarding
April 2024
Your service was absolutely wonderful, you and your lovely wife Juiie took on a mammoth task by clearing years worth of rubbish out of my loft before you were able to carry out the requested work. I used to dread even looking into the loft but now it is fantastic and easily accessed, even better than what I was expecting. A hard job which was well done, thank you. If anyone has a problem loft I can highly recommend Simon to sort it out.
William Young, Heworth – Loft Insulation, Loft Boarding, Loft Ladder, Loft Hatch
April 2024
Overall, very impressed with Simon and Chris in their work to board our loft. Efficient, polite and very informative to leave us very satisfied which much extra space now. Thanks again!
Daniel Curwen, Whickham – Loft Ladder, Loft Boarding, Loft Hatch
February 2024
A really professional job, we are delighted with the way the work was carried out and the quality of the finished job, would definitely recommend Simon and his team to anyone.
Colin Fowler, Seaham – Loft Ladder, Loft Hatch, Loft Boarding, Loft Lighting
February 2024
We are very pleased with the quality of the work done on boarding our loft out. Access4Lofts were very professional, got us booked in very quickly and did the job in a very timely manner. They were easy to contact and completely hassle-free. We would 100% recommend their services. Thanks again!
Valerie Connolly, Sunderland – Loft Boarding, Loft Hatch, Loft Ladder, Loft Insulation
February 2024
Sometimes it is a lottery when you want work doing on your home and you are not sure what standard of work you will get fortunately Access4lofts are one the better companies they arrived on time carried out a great job and totally met our expectations I would thoroughly recommend them.
Jeff Bell, County Durham – Loft Insulation, Loft Boarding, Loft Hatch, Loft Ladder, Loft Shelving
January 2024
Simon and Chris were a pleasure to deal with. Nothing was hassle for them and Simon was very happy to provide various quotes for different ways of completing job.
David Laydon, Peterlee – Loft Boarding, Loft Ladder, Loft Hatch
February 2024
Simon and his team were professional from start to finish and did an excellent job. Would recommend to anyone.
Simon Dovaston, Sunderland – Loft Boarding, Loft Ladder, Loft Insulation
February 2024
Amazing work, great price. Quick turnaround
Mr W, Low Fell – Loft Hatch
February 2024
Work carried out to a high standard ahead of schedule by Chris
Mr B, Wylam – Loft Membrane
February 2024
Simon was great all the way through. He was very professional and took extremely good care of the property whilst doing the job. The quality of work and the high standards of the work were fantastic. The price was great value too, a lot cheaper than other quotes we got. We would recommend Simon Access4Lofts anytime.
Mandy Robson, Winlaton – Loft Ladder, Loft Hatch
February 2024
Very easy to deal with and did a first class job at the price agreed, all in all good value for money and wouldn't hesitate to recommend Simon.
Mr M, Gateshead – Loft Hatch
January 2024
I have been impressed from the initial survey to the completion of the work. Communication has been first class as has the installation. Cannot recommend Access 4 lofts highly enough.
Brian Harker, Durham – Loft Ladder, Loft Hatch
January 2024
My son recommended Access4lofts as he was delighted with the service he received When Simon came to give us a quote, I could tell he was passionate about his work. From start to finish nothing was too much trouble. Simon and Chris worked non stop and the attention to detail was first class. We had the loft hatch made bigger, landing light moved, a super duper strong and safe wooden ladder with rail installed, the floor was boarded, old water tanks removed, water pipes lowered to go under the boarding, insulation topped up and shelving fitted. I like jobs done properly and I can confirm this was definitely the case with this company. Very happy with our loft and the excellent job done. Thank you
Carole Clarke, Hebburn – Lost Insulation, Loft Ladder, Loft Boarding, Loft Shelving
December 2023
Very pleased with the work simon and chris did moving/installing new attic hatch with ladder... can't wait to get up their so I can now fill it!
Elizabeth Robb, Durham – Loft Ladder, Loft Hatch
November 2023
We thoroughly recommend this company for all aspects of loft work. From the detailed and informative survey and quote that Simon provided, to the efficient and friendly service on the day, there was nothing that we could fault. Simon and Chris were a pleasure to have in the house, they were polite, hard working and left everything clean and tidy
Valerie Lunn, Birtley – Loft Ladder, Loft Hatch, Loft Boarding, Loft Insulation
November 2023
Excellent Service from start to finish. Cleaned and tidied as they went and very helpful with queries. End product looks great and will definitely improve storage in loft. Would recommend Simon and the team.
Kevin Slater, Blaydon on Tyne – Loft Insulation, Loft Hatch, Loft Boarding, Loft Ladder, Loft Shelving
October 2023
Simon first came to my house in late July 2023 and explained everything very clearly and the different options available. Having provided 3 quotes for different options he advised the work would be done in October 2023. Once we agreed on the option I wanted he advised the work would start on 16th October. True to his word he arrived on that date having emailed me the previous week to confirm the start date. It took 2 days to finish the work and Simon tidied up after each day including vacuuming all the carpets. I was very impressed with everything especially the quality of the work. I wouldn't hesitate to recommend Simon and in fact have already done so with 2 of my neighbours who are looking to have loft work done. 10 out of 10 all round.
Andrew Frost, Ryton – Loft Insulation, Loft Boarding, Loft Ladder, Loft Light
October 2023
Didnā€™t waste time got on with the job and fulfilled what we where told the job needed
Mrs C, Willington – Loft Ladder
September 2023
Very quick install. Very clean and very happy with the finished product.
Debbie Quayle, Durham – Loft Boarding
September 2023
Excellent service and the loft looks amazing. Great communication and demonstration of the use of the ladders. Highly recommend.
Joanna Taylor, Hebburn – Loft Ladder, Loft Boarding, Loft Hatch, Loft Shelving
September 2023
A great service right thru arrived on time, clean workers very efficient and pleasant, would recommend them and his products to any one. Mr David Banks Newton Hall.
David Banks, Durham – Loft Hatch, Loft Ladder
August 2023
Relaxed, polite and professional. Two great lads who got on with their work without any fuss, with an excellent end product. Thank you both.
John Donnelly, Stanley – Loft Ladder, Loft Hatch, Loft Boarding, Loft Insulation
August 2023
Simon and his team did a great job in my loft. Removing the old boarding and fitting new, also insulating and fitting a new hatch.
Chris Hamill, Wark – Loft Ladder, Loft Insulation, Loft Boarding
July 2023
Professional service, polite, on time, all commitments delivered. Pleasant contrast to normal service received from providers
Kevin Fitzpatrick, Chester Le Street – Loft Ladder, Loft Hatch
July 2023
We are absolutely delighted with the work carried out on Thursday to relocate access to the loft and install a wooden ladder with rail so that we can now walk into the fully-illuminated loft. It was Simonā€™s vision and subsequent plans that enabled this transformation. All aspects of the work is exemplary. In fact, when Simon and his assistant left our house, it was as if nothing had taken place. All the rubbish was removed and the entire area of work was vacuumed. We are looking forward to the loft being floored and the old boarding removed when Simonā€™s time permits. Absolutely fantastic.
Heather Thomas, Cleadon Village – Loft Ladder
June 2023
Really good workmanship, very satisfied with the end result.
Boarding, Ladder, Shelving.
June 2023
Simon and Jason are very hard working, polite and. respectful. The arrived half an hour after the scheduled time of 9am but worked solidly through to 3pm with only a short lunch break. They were efficient and I hardly noticed they were there as they needed access to only one area. I would certainly recommend this company.
Fiona Haddow, Burnoptfield – Loft Ladder, Loft Boarding, Loft Light, Loft Shelving
June 2023
Great job done .No mess, always cheerful and helpful. They just worked away quietly and efficiently. I happily recommend this company .
Jan Thompson, Stocksfield – Loft Insulation, Loft Boarding, Loft Insulation, Loft Ladder
June 2023
Quick to visit and provide quote, kept in touch and turned up to do the job as promised. Ladders look great and are sturdy and safe. Would definitely recommend.
Jenny Edwards, Ryton – Loft Ladder
May 2023
Work carried to to an excellent standard. Work completed within the day and everything left tidy afterwards.
Steven Cleugh, Ryton – Loft Ladder, Loft Boarding, Loft Light
May 2023
Excellent communication with clear and timely information in advance and during the work. Work was completed ahead of schedule and we are very happy with the new insulation and boarding in our loft.
Ethan Hack, Ryton – Loft Insulation, Loft Boarding, Loft Shelving
May 2023
An excellent job, we are really pleased with the work carried out. Professional, polite and friendly. Would highly recommend.
Mr H, Greenside – Loft Ladder, Loft Boarding, Loft Insulation
May 2023
Friendly and approachable. Very happy with the work done and price quoted.
Mrs L, Ferry Hill – Loft Ladder, Loft Boarding, Loft Light
May 2023
On initial inspection discussed options and clearly explained what could be done. Provided detailed estimate. Prior to visit for carrying out work send a link to a film demonstrating how loft ladder operated. Laid dust sheets to protect carpets. Worked to the highest standards very efficiently and tidied everything on completion. We are very impressed with our newly insulated, boarded, and shelved loft with a new hatch and loft ladder. Thank you Simon.
Ruth Barriskill, Wylam – Loft Insulation, Loft Boarding, Loft Ladder, Loft Shelving
May 2023
Very happy with the way the work was done, clean and efficient
Patrick Burns, Jarrow – Loft Boarding, Loft Insulation
December
Perfectly professional job in ever way from quote to completion. Very happy.
Lisa Cowie, Hebburn – Loft Ladder, Loft Boarding, Loft Light, Loft Shelving
April 2023
Simon and Julie completed the loft refurbishment satisfactory. Excellent job well done. I would recommend Simon to potential customers. The loft space has been transformed into a usable area.
Norman Wallace, Whickham – Loft Boarding, Loft Hatch, Loft Ladder, Loft Light
March 2023
2 lovely polite guys, just got on with delivering high standard workmanship. Took Simons advice and I am very impressed with the end results. Makes a nice change to have workmen take pride in the final results of their work. Thank you guys
Shirley Dixon, Brandon – Loft Insulation, Loft Boarding, Loft Hatch
March 2023
A seamless service from quote to installation. Outstanding standard of work and fitting. I would highly recommend the all round service I received from Simon and his colleagues at Acess4Lofts
Andrew Naylor, Blaydon on Tyne – Loft Ladder, Loft Boarding, Loft Light, Loft Hatch, Loft Shelving
February 2023
Good job well done. would use again and recommend to any one who need any work done in the loft.
Ray Bardwell, Durham – Loft Insulation, Loft Hatch
February 2023
Was absolutely delighted with the service from the initial contact to the installation of the end product. Simon and his colleague were courteous, respectful of our home and very professional.
Donna Parker, Durham – Loft Hatch, Loft Insulation
February 2023
Excellent from start to finish. Everything explained clearly and various options given with no hard sell. Work was carried out efficiently with minimal impact and completed to a high standard. I wouldnā€™t hesitate to recommend Simon for anything loft related. Thank you!
Laura Smith, Washington – Loft Ladder, Loft Hatch, Loft Shelving
February 2023
A very professional service. Worked very hard throughout the day and took great pride in what he did. A very satisfactory transformation to my loft space to which I am pleased. Would recommend.
Michael Greenley, Framhall Gate Moor – Loft Ladder, Loft Boarding, Loft Insulation, Loft Shelving
January 2023
the team were very professional and friendly, and the installation was to a high standard.
Michael Moore, Consett – Loft Ladder, Loft Hatch, Loft Boarding, Loft Insulation
January 2023
Lovely guyā€™s, job done to a high standard and very professional will recommend to others
Paula Pringle, West Pelton – Loft Hatch, Loft Ladder, Loft Boarding, Loft Light
December 2022
Great work and a great honest team
Mrs Dodds, Crook – Loft Boarding, Loft Insulation, Loft Ladder
November 2022
A very professional company who did a very professional job. I would recommend this company for this work.
Mr Wright, Belmont – Loft hatch & telescopic ladder
October 2022
Very good excellent job.
Mrs B, Durham – Loft hatch, telescopic loft ladder, boarding, insulation
October 2022
I liked your honesty during the survey/estimate to help us agree the best cost-effective solution for our needs, the install was completed on the agreed time and date, and we are very happy with this. I would gladly recommend your services to my family and friends
Yvonne Rae, Durham – Loft Ladder
August 2022
Very pleased with our new loft ladder and the whole service. Jamie suggested the best ladder to suit our needs, which wasn't the dearest one, and how best to fit it to maximise storage space in our loft. Professional and friendly throughout. Highly recommended.
Pam Pepper, Sawtry – Loft Ladder
May 2022
Very happy with the work - was as explained when first quoted. Work done efficiently.
Andrew Watkins, Bedford – Loft Hatch, Loft Ladder, Loft Boarding
May 2022
Great friendly service and very happy with the loft ladders we had fitted by Jamie, would highly recommend. Many thanks
Martin Evans, Bedford – Loft Hatch, Loft Ladder
April 2022
Jamie was very efficient and his work is of a consistent high quality, he was hardworking and meticulous in carry out the work. Thank you
Sue Horwood, Bedford – Loft Boarding, Loft Hatch, Loft Insulation, Loft Ladder
April 2022
Jamie did an excellent job with installing the new loft opening and ladder. He was a pleasure to deal with.
Mrs W, Bedford – Loft Ladder, Loft Hatch
April 2022
Jamie did a great job...very helpful and polite
Gary Baxter, The Garden – Loft Boarding, Loft Ladder
April 2022
Very satisfied with services. Jamie was polite, friendly, efficient and cleaned up well.
Mrs Gulthorpe, Bedford
December
Jamie Provided a very professional service from start to finish. Easy to contact and deal with and very punctual. Extremely please with his workmanship and work ethic. Treated my property with respect and placed worksheets down to protect flooring and hoovered up once job completed. Would highly recommend.
Sarah Smith, St Neots – Loft Insulation, Loft Boarding
March 2022
I could not fault Jamie both during the pre installation visit and while installing my new loft ladder. Excellent workmanship, polite and professional, everything was left really tidy and demonstrated how the new ladder worked. The price was very competitive and would definitely recommend Jamie and Access4Lofts.
Louise Tester, St Neots – Loft Ladder
March 2022
Excellent service overall from quote, booking to fitting and demo. It turned out that some measurements were incorrect and the invoice was amended and worked out cheaper. Good, honest workman.
Mr L, Bedford – Loft Ladder, Loft Boarding
March 2022
Jamie was brilliant right from the start. We added things to the job after his initial quotation but nothing seemed to faze him. All emails we sent were answered the same day and Jamie could not have been more accommodating from start to finish.
Jeremy Bonwick, Huntingdon – Loft Hatch, Loft Boarding, Loft Ladder, Loft Insulation
March 2022
I would highly recommend Jamie at Access4Lofts. He was punctual, very pleasant and did a really good job with a tricky loft hatch and catch. He explained everything he had done and did not leave until he was completely satisfied that the hatch fitted snuggly and was secure.
Mrs B, St Ives – Loft Hatch
March 2022
Very friendly and professional. Installed an additional handrail at cost, no markup or labour. Best value around.
David Pike, Dunstable – Loft Ladder
March 2022
Great work carried out by Jamie, really pleased with the results and he was kind, courteous and considerate the whole time he was working at my house. Would highly recommend. Many thanks
Laura Hoyle, Bedford – Loft Boarding, Loft Light, Loft Insulation, Loft Hatch, Loft Ladder
February 2022
Reliable and prompt. Communication was good and the installation went as planned. Pleased with the end result.
Keith Pullin, Bedford – Loft Hatch, Loft Ladder, Loft Boarding
February 2022
I could not fault Jamie on the workmanship when he installed my new loft ladder. Everything was left nice a tidy and I had a good demonstration of new ladder. Access4lofts were also very reasonably priced. Would definitely recommend them.
Simon Borley, Little Paxton – Loft Hatch, Loft Ladder
February 2022
All contact very professional, both before, during and after installation. There was no ā€˜hard sellā€™. Punctual and efficient service. We were very pleased with the whole process.
David Cholerton, Bedford – Loft Hatch, Loft Ladder
February 2022
I was very pleased with the service I would certainly recommend you.
Maggie Turner, Bedford – Loft Hatch, Loft Ladder
January 2022
Great service, clear communication on price & installation date & time. Very happy
Faye Bosworth, St Neots – Loft Ladder
January 2022
High quality work carried out on time. Thanks for the service.
David Smith, Bedford – Loft Insulation, Loft Hatch, Loft Ladder
December 2021
Very fast work - knows what he is doing and not pushy at all in terms of options. Good value for money too. Highly recommended!
Simon Ball (user on Yell), Bedford
August 2021
Very pleased with the work carried out. Very clean and professional.
JaneD-611 (user on Yell), Bedford
September 2021
Excellent job. Would definitely recommend you to friends and family.
TreverB-309 (user on Yell), Bedford
November 2021
Very happy with the work that Jamie did on the loft areas for us. Arrived on time each day and worked very professionally. Excellent workmanship. Would highly recommend. If you need a person who arrives on time. is conscientious and works hard to finish the job, then Jamie is your best choice.
User RajS-126 (on Yell), Bedford – Loft Boarding
November 2021
Thank you Jaime for such a great job on fitting our loft ladder and boarding out our attic. You worked neatly and efficiently, and got the job done in good time. You took great care on keeping things going smoothly and not effecting the rest of the house. Thank you , we would certainly recommend you for any similarĀ  projects . Caroline and Philip Cheadle
Hideaway ladder and boarding
December
Excellent service very friendly very professional
David Logie, Bedford – Loft Ladder, Loft Boarding
September 2021
Friendly and efficient excellent work and affordable.
Anthony Gibbons, Leighton Buzzard – Loft Ladder, Loft Hatch
August 2021
Professional friendly efficient service. Very pleased with the work carried out. Have already recommended on the Milton Ernest Facebook page.
Nicola Richard, Bedford – Loft Hatch
August 2021
Excellent service especially as it was a very, very hot day.
Patricia Worgan, Huntingdon – Loft Ladder, Loft Boarding
July 2021
Great service. Completed the work in a day and did a wonderful job. Very considerate, too! Very happy with the work and wouldn't hesitate to recommend.
Mr S T, Great Denham – new loft ladder, boarding and light
June 2021
We are so impressed with the service received from Acces4Lofts. Not only did they quote and complete the work within a week of originally calling them, but they have created us a great storage loft that previously was completely unusable! The pricing was extremely competitive and Jamie and his team were very professional, including sending out and adhering to covid precautions. The work has been completed to a high standard and we would thoroughly recommend them.
Ms N Inwood, Bedford – new loft ladder, hatch, boarding and shelving
July 2021
Excellent service, good communication. Very pleased with the loft hatch.
Mrs A R, Bedford – New loft hatch
July 2021
Excellent done the work in a very friendly and professional manner would highly recommend him to anyone.
Ms L J – loft ladder & loft hatch
May 2021
Very professional job, couldnā€™t be more pleased with the result. Highly recommend Access4Lofts.
Mr P W – loft ladder & loft hatch
May 2021