Stoke on Trent

What Our Customers Say

As a family run business, I rely heavily on feedback to give future customers the confidence to work with me. Below you will see a selection of testimonials from my customers, you can also read reviews that have been left on my Which? Trusted Trader profile here.

A great service from Nicolas. From our first meeting when he gave his recommendations, there was absolutely no pushy sales pitch. He explained everything from start to finish, and demonstrated how to open and close the ladder correctly. His workmanship is excellent, even bespoke hand-making the hatch to our specifications. He is a very clean worker ensuring nothing was left at the end of the day for us to clean up. Would recommend his services.
Paula Lewis, Stoke – Loft Hatch, Loft Ladder, Loft Boarding
May 2024
Reliable, professional very tidy . Would not hesitate to recommend. Very pleased with the work
Trish Jones, Stoke-on-Trent – Loft Hatch, Loft Ladder, Loft Boarding, Loft Insulation
May 2024
can't say enough about this guy and his workmanship did a brilliant job on our hatch and ladder cleaned up all his mess even covered the children's doors
John Amison, Stoke on Trent – Loft Boarding, Loft Insulation
May 2024
Excellent service. Prompt contact following enquiry. Nick helped us to decide on our best option & carried out the work promptly, exactly as discussed. Everywhere was left clean and tidy. Nick is polite & courteous throughout. Thoroughly recommend.
Karen Alexander, Stoke-on-Trent – Loft Hatch, Loft Insulation
April 2024
From the first phone call the response was quick and efficient. After being let down by three previous companies I was pleasantly surprised by the phone call from Nick to arrange to come and look at the job I needed done. He arrived on time for the initial appointment and gave me advice and suggested something slightly different for the job I needed doing. Within the day I had a date and time for the work to go ahead. Again Nick arrived on time and worked amazingly hard through the day. He moved boxes and items that we were unable to move ourselves and made it as part of the service. He was very courteous, polite and cheerful and was friendly in his manner. The shelving he suggested worked perfectly and is functional, enabling us to store our personal things more efficiently. The boarding work has been completed to a very high standard and is very sturdy. I received a very high standard of customer service which is often rare nowadays and would highly recommend Nick for any loft work without question. Many thanks to Nick for his hard work, we appreciate the excellent job he did for us.
Andrea Stonier, Stoke on Trent – Loft Boarding, Loft Shelving
April 2024
can't say enough about this guy and his workmanship did a brilliant job on our hatch and ladder cleaned up all his mess even covered the children's doors
John Amison, Stoke-on-Trent – Loft Hatch, Loft Ladder
April 2024
Amazing work. Thanks to the guys for being so accommodating when we had to leave suddenly to attend a family emergency. They left the house spotless. The loft itself is looking great and can’t wait to use all our new extra storage space
Megan Buckley – Loft Boarding, Loft Ladder
March 2024
Excellent in every way. The staff were friendly and polite, and worked hard all day with absolutely no fuss and inconvenience to us all. Work was great and exactly as quoted. House left clean and tidy on departure. Brilliant.
Jason Clark – Loft Insulation, Loft Boarding, Loft Ladder
March 2024
We’re absolutely delighted with our loft. The new floor and insulation is brilliant and putting in a new hatch and ladder in our spare room works much better than the old one, which was small and had restricted access. Your team were some of the nicest workmen we have ever usedthey were all really friendly and polite and worked really hard, and took obvious pride in their work. We were really pleased that you also brought an electrician in to move the light switch, which wasn’t even included in the quote. Thank you so much!
Ian Bacon – Loft Insulation, Loft Boarding, Loft Ladder
March 2024
Very impressed with this company and would highly recommend them to anyone wanting loft insulation, boarding, floating loft floor or loft ladder installed. From the initial survey by Josh to the work being done by Morgan and Jontay, everything was top notch and we couldn’t be more pleased with the job they have done. Thank you so much everyone involved.
Valerie Lawrenson – Loft prop, boarding, removal
March 2024
Discussed options once loft was cleared and ensured value for money solution. Very happy with the results.
Mr B – Loft Boarding, Loft Insulation, Loft Hatch
February 2024
All round excellence, prompt contact after enquiry, detailed quote, good tidy workings, great result exactly what we wanted and good value. Thoroughly recommend.
Steven Robarts – Loft Hatch, Loft Ladder, Loft Boarding, Loft Shelving
January 2024
Friendly, efficient, responsive and competent family business, will recommend to others. Delighted with work and communication regarding the service.
Kerry Swanson – Loft Hatch, Loft Ladder
January 2024
Superb service from the minute we called the office. Excellent customer service, incredibly friendly and professional. Explained everything clearly. Visited to measure and explain options, provided a clear plan of action and a timely quote. Followed by installation of a ladder, light and boarding of our loft with shelves. Honestly we cannot believe what they did and the space its created. They were really nice people, arrived on time, worked non stop, tidied up after them, showed us how everything worked. Have followed up to make sure everything is working okay – we have a guarantee – what more can we ask for. To boot it was really cost effective and hasn’t broken our bank. Wouldn’t go with anyone else if we needed to do this again and have passed their name onto family members who need similar work.
Chris Williams – Loft Hatch, Loft Ladder, Loft Insulation, Loft Boarding, Loft Shelving
January 2024
I am delighted with the work carried out by your team. The finished product looks great and has given me much more useable space in my loft. Your team arrived promptly, worked efficiently and tidied up extremely well. Their friendly manner and explanation of the work was much appreciated.
Katherine Lobo – Loft Boarding, Loft Shelving
December 2023
A complete transformation into a useable loft space, work carried out by the team very efficiently and to a high standard. We also appreciated the advise to improve ventilation in the space during the initial consultation. We would definitely recommend.
Mirelle Todd – Loft Insulation, Loft Boarding, Loft Light, Loft Boarding
December 2023