Sid Rees, Plymouth – Loft Hatch

Access4Lofts is a very focused franchise ~ they do one thing and they do it well. The range of actual ladders is deliberately few because what they have is entirely suitable for the obvious purpose. Even better, when it comes to actual installation, their team are highly experienced In the task in hand which means they are quick and good at it. In my case, what I wanted was a much bigger “hole” in the ceiling as I intended to get some quite bulky items into my loft. The “surveyor” talked me through the options and explained why I did not need a new ladder because what I had was correct for purpose. (There was no hard sell for an unnecessary “upgrade”.) Having agreed the scope of the task, the rest went like well-maintained clockwork. The job was scheduled for a time that suited me and Dave: arrived promptly; checked that the specification was still correct; helped me decide on a small piece of detail (the actual positioning of the ladder); gave an accurate estimate of the time required; and, tidied up afterwards. All in all, it was an excellent evolution from start to finish. I have no problems at all about recommending Access4Lofts as providers of an excellent service.